Frequently Asked Questions: Online Training

Q: How do I log in to my training?
A: Go to the login page, enter your username and password then you’ll be taken to a directory of the courses you’re signed up for.

Q: What if I forget my password?
A: Go to the login page and request a password reset under the log in box.

Q: I’m an existing customer. Do I need a new username/password?
A: No, just use your same username and password. If you’ve forgotten it, go to the login page and request a new password.

Q: I’d like to get one-on-one help. How do I get that?
A: Your best option is to book a consultation with me. We can discuss ways to support you, the implementation of what you’re learning and how to get the best results. Book a time on my calendar HERE

Q: Can I download the videos?
A: No, although on some courses we have downloadable audio. PDFs are always downloadable.

Q: I’d like to share this training with my team or my business partner. May I?
A: No. Your purchase is for you only. For team rates or other options, contact Support@TalentAndGenius.com to discuss group rates. Sharing this content is strictly prohibited.